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Cancellation Policy

Effective Date: 09/02/2025

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At Element Landscaping, we value your time and business. To ensure smooth scheduling and fair treatment for all customers, please review our cancellation policy:

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1. Cancellation Notice

  • Cancellations can be made up to 48 hours after approval of the project.

  • Cancellations made after 48 hours in advance may be subject to a cancellation fee.

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2. Cancellation Fees

  • If you cancel with more than 48 hours' notice, or fail to notify us of your cancellation, a fee of $50 may be charged.

  • The fee will be billed to the customer and must be paid prior to rescheduling or receiving future services.

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3. Rescheduling

  • Rescheduling is allowed and encouraged if you cannot make your original appointment.

  • Please provide at least 48 hours' notice to reschedule without incurring a fee.

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4. Emergency Cancellations

  • Cancellations due to emergencies or unforeseen circumstances will be considered on a case-by-case basis.​​

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5. Communication

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